Travelpro wants every traveller to be able to browse, shop and get help on travelpro.com, including people who use a screen reader, keyboard, magnification or other assistive technology.
Our goal
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. We treat accessibility as ongoing work, not a one-time project.
What we do
- We test the site with automated tools and by hand, including keyboard-only and screen reader checks. Our most recent full review was in October 2026.
- We check new features for accessibility before they go live.
- We fix issues we find, and we ask our technology partners to fix issues in the features they provide.
Known limitations
Some features on travelpro.com are provided by third-party partners, including product reviews, live chat, the set builder, the cookie consent banner and some forms. These may not yet fully meet our goal, and we are working with those partners on fixes. If any part of the site gets in your way, contact us and we will help you find information or complete your order by phone.
Contact us for accessibility help
If you have trouble using any part of travelpro.com, or have feedback on its accessibility, please let us know. Tell us the page and what happened, and we will respond within 2 business days.
- Phone: 1-800-257-0285, Monday to Friday, 8:30am to 4:30pm ET
- Email: accessibility@travelpro.com
- Online: Customer Service Center
Optional accessibility tools
An optional toolbar from AudioEye lets you adjust how the site looks and reads, such as text size and colour contrast. You do not need it to use the site.
You can also open it from the "Accessibility Tools" link at the bottom of every page. If the toolbar does not open, please contact us using the details above.
This statement was last updated on October 28, 2026.