Refund policy

We stand behind the quality, durability, and performance of every Travelpro® bag. That's why eligible Travelpro luggage purchased on Travelpro.com comes with a 100-day at-home trial, giving you time to make sure it's the right fit for your travel style. 

Pack it, explore the features, and roll it indoors to experience its size, organization, and maneuverability. If it doesn't meet your needs, you may return it within 100 days of delivery. 

To be eligible for a return, luggage must remain in new, unused condition and include all original packaging and materials including tags attached. We may request photos to verify the condition of the product before processing a return. Luggage showing signs of travel use, transit wear, or damage beyond normal at-home inspection may not qualify for a refund. 

Please note: The 100-day at-home trial applies only to eligible Travelpro luggage products purchased through Travelpro.com (see exclusions below). Original shipping charges are non-refundable. 

Please contact our Customer Care Department so that we may process your return and email you a pre-paid shipping label.