Trusted Companion Promise

Trusted Companion Promise

Our New Travelpro® Trusted Companion Promise gives you even more coverage for the life of your bag.

Rough baggage handlers? Damage from carousel traffic jams? Airline, cruise ship, or train company beatings? We’ve got you covered. Plus, with our new Trusted Companion Promise, we will even reimburse shipping costs when you send your bag to us for warranty repair or replacement.

Trusted Companion Promise - **a worry free enhancement

** Additional Coverage

  • Covering shipping cost if the product needs to be shipped to one of Travelpro's repair facilities for warranty repair or replacement in the original country the item was purchased.
  • Covers the cost of repair for damage caused by an airline or other common carrier in the original country the item was purchased.
  • Covers the cost of repair for damage caused by an airline or other common carrier that negatively impacts the functional performance of the product.

    ** If registered within 120 days of purchase or gift receipt

Register your product now to activate your Built For A Lifetime Limited Warranty and Trusted Companion Promise benefits. 

Click here to register your Travelpro Product


Duration by Collection:

  • Travelpro® x Travel + Leisure® Collection Wheeled Luggage - First five years (5 years) of Limited Warranty Coverage
  • Travelpro® x Travel + Leisure® Collection Soft Non-Wheeled Bags  - First year (1st year) of Limited Warranty Coverage
  • Maxlite® 5 - First year (1st year) of Limited Warranty Coverage
  • Maxlite® Air - First year (1st year) of Limited Warranty Coverage
  • Platinum® Elite Softside Luggage - For the period the product is owned by the original purchaser or gift recipient
  • Platinum® Elite Hardside Luggage - First five years (5 years of Limited Warranty Coverage
  • Platinum® Elite Non-Luggage *Daybags - First year (1st year) of Limited Warranty Coverage *Daybags can be defined as:  Briefcases (Rolling and non-rolling), Backpacks, Women’s Totes, Handbags and Crossbodies
  • Crew™ Expert™ - First five years (5 years) of Limited Warranty Coverage
  • Crew™ Versapack™ - First three years (3 years) of Limited Warranty Coverage
  • Crew™11 - First three years (3 years) of Limited Warranty Coverage *Effective 7/1/2018
  • Crew™ Executive Choice™ 3 - First year (1st year) of Limited Warranty Coverage
  • Crew™ Executive Choice™ 2 - First year (1st year) of Limited Warranty Coverage *Effective 07/1/2018
  • BOLD­™ by Travelpro® - First year (1st year) of Limited Warranty Coverage
  • Roundtrip® - First year (1st year) of Limited Warranty Coverage