Contact Us

We are currently undergoing some maintenance with our contact forms. No worries, we are still available to help! 

You may use our live chat service to help answer most product and warranty related questions. We appreciate your patience while we continue to improve our online experience.

Customer Service Hours (Monday – Friday)

Live Chat Support:                    8:30am – 4:30pm EST

Customer Service Support:  8 am – 5pm EST

Phone Support:                           8:30am - 4:30pm EST
Customer Service Number: 1-800-257-0285

A few quick notes to keep things moving:

- We reply in the order responses are received. Submitting multiple inquiries may reset your place in the queue, so one thread is best.

- Our team reviews tickets during normal business hours and excludes weekends and holidays.

In recognition of Thanksgiving holiday, Travelpro® customer service will be closed Thursday, November 27th, 2025 and will reopen Friday, November 28th, 2025 under normal operating hours.”