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FAQ

What is Proposition 65?

The California Safe Drinking Water and Toxic Enforcement Act of 1986, commonly referred to as “Proposition 65,” is a right-to-know law that is unique to the State of California. The California Office of Environmental Health Hazard Assessment (OEHHA) maintains a list of chemicals that are “known to the State of California to cause cancer and/or reproductive toxicity.” No company doing business in California is permitted to knowingly and intentionally expose any person to a chemical, in any amount, that is on the list of chemicals, without first providing a warning that complies with the requirements of Proposition 65. This applies to all products sold in California from stores, through the mail, or on the internet.

Why do Travelpro’s Products Have the Proposition 65 Warning?

A Proposition 65 warning label serves to notify residents of California of a potential risk, which permits them to decide if they want to purchase or use the product. The Proposition 65 warning does not mean that the relevant products will necessarily cause cancer or reproductive harm, or that a product is in violation of any product-safety standards or requirements. OEHHA states on its website that the mere presence of a Proposition 65 warning label does not indicate that a product is not safe.

As of July 2017, there are nearly 1,000 chemicals listed on the OEHHA Proposition 65 list. Extensive testing would be required to confirm with certainty that none of our products contain the trace amount of any of these chemicals that would trigger the warning obligations. Since the penalties for not complying with Proposition 65 are high, and because there is no penalty for providing an unnecessary warning, Travelpro has decided to provide the Proposition 65 warnings on its products out of an abundance of caution in order to avoid the potential for liability.

I Do Not Live in California- Why is there a Proposition 65 Warning on My Product?

Our distribution channel does not distinguish products that will be sold in California from products that will be sold to other states and territories. Therefore, we place the Proposition 65 warnings on all of our products.

Where Can I Learn More About Proposition 65?

Please access the OEHHA website at https://oehha.ca.gov/proposition-65

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Travelpro Review Sweepstakes Official Rules

Travelpro Review Sweepstakes

Official Rules

NO PURCHASE IS NECESSARY TO ENTER OR WIN. A PURCHASE WILL NOT INCREASE YOUR CHANCES OF WINNING. ALL FEDERAL, STATE, LOCAL, AND MUNICIPAL LAWS AND REGULATIONS APPLY. VOID WHERE PROHIBITED.

Participation constitutes entrant's full and unconditional agreement to and acceptance of these Official Rules. The Travelpro Review Sweepstakes begins at 12:00 a.m., Eastern Time (“ET”) on June 12, 2018 and ends at 11:59 p.m. on July 15, 2018 ("Sweepstakes Period"). Sweepstakes is sponsored by Travelpro Products, Inc. (the "Sponsor"), 700 Banyan Trail, Boca Raton, FL, 33431.

Eligibility: Sweepstakes is only open to legal residents of the 50 United States, including the District of Columbia, who have the age of majority in his or her state, territory or providence of residence and as of the time of entry. Employees, officers, and directors (including immediate family members and members of the same household) of the Sponsor, affiliated companies, subsidiaries, retailers, distributors and advertising and promotion agencies, and any other entities directly associated with this sweepstakes (collectively, “Released Parties”), are also not eligible to participate. All federal, state and local laws and regulations apply. Void where prohibited.

How to Enter: Eligible participants are invited to enter the Sweepstakes during the Sweepstakes Period by visiting the Sponsor’s website at www.travelpro.com and leaving a review on the website. The review may include information about the Sponsor’s products or it may include any travel information the participant would like to share. Each participant will also need to include their name and email address to receive one (1) entry into the sweepstakes.

LIMIT one entry per person, per email address during the Sweepstakes Period. Enter using only an email address subscribed and registered in your name. Once submitted, an entry cannot be deleted, canceled or modified. In the event of a dispute as to Online Entries submitted by multiple individuals using the same email account, subscriber is deemed to be the natural person who is assigned an email address by an Internet access provider, online service provider or other organization which is responsible for assigning email addresses or the domain associated with the submitted email address.

Drawing and Notification: A random drawing will take place on or about July 17, 2018 which will be conducted by Alliance Sweepstakes Services (“the Administrator”) an independent judging organization, whose decisions are final and binding in all matters relating to this Sweepstakes. Administrator will randomly select one Grand Prize Winner from among all eligible entries received during the Sweepstakes Period. The decisions of Sponsor and Administrator are final and binding in all matter relating to the Sweepstakes. The odds of winning the Grand Prize will depend on the total number of eligible entries. The Grand Prize winner will be notified by the email address that they included on their entry.

Prize: One (1) Grand Prize winner will receive a prize package that consists of a Maxlite 5 Carry Me Away Luggage Set which includes a Maxlite 5 21 Spinner and a Maxlite 5 Soft Tote. The prize package has an Approximate Retail Value (ARV) of $209.98.Total prize pool ARV is $209.98.

Prize Conditions: By accepting any prize, the prize winners agree to release the Sponsor and the Released Parties from any and all liability whatsoever for any injuries, losses, or damages of any kind caused by entering the promotion or for damages of any kind caused by any prize or resulting from acceptance, possession, or use/misuse of prize awarded. No substitution or transfer of prize will be permitted. The Sponsor reserves the right at its sole discretion to substitute any prize package with another prize of equal or greater value in the event that the prize (or any component thereof) is not available. Each Prize winner is solely responsible for all applicable federal, state and local taxes and/or any other fees/costs associated with the prize or receipt of the prize. The winner’s entry and acceptance of the prize offered constitutes permission (except where prohibited by law) for the Sponsor to use said winner’s name, photograph, likeness, statements, biographical information, voice and address (city and state), in all forms of media, in perpetuity, without notice or further compensation. If a prize or prize notification is returned as unclaimed or undeliverable to a potential winner, or if a potential winner is not in compliance with these Official Rules, then such person shall be disqualified and an alternate winner may be selected for the prize at issue.

Use of Data: Sponsor will be collecting personal data about entrants including phone numbers and e-mail addresses in accordance with its Privacy Policy. Please review the Sponsor's Privacy Policy at the following link: Privacy Policy. By participating in the Promotion and providing this information, entrants hereby agree to Sponsor’s collection and usage of their personal information and acknowledge that they have read and accepted Sponsor’s Privacy Policy.

Terms & Conditions: This Sweepstakes is subject to all applicable federal, state, and local laws. By entering the Sweepstakes, entrants agree to release, discharge, indemnify and hold harmless the Released Parties , and each of their respective directors, officers, employees, shareholders and agents from any and all liability, loss, damage or injuries to any person (including death) or property of any kind sustained in connection with their participation in the Sweepstakes or from their acceptance, receipt, possession and/or use or misuse of the prize, or for any typographical or other error in the printing, offering or announcement of the prize. Entrants further acknowledge that said parties have neither made nor are in any manner responsible or liable for any warranty, representation or guarantee express or implied, in fact or in law, relative to the prize, including, but not limited to, its quality or fitness for a particular purpose. Any person attempting to defraud or in any way tamper with the Sweepstakes mechanics and/or implementation will be prosecuted to the fullest extent of the law. By participating, entrants agree to be bound by these Official Rules and the decisions of the Sweepstakes Administrator, and waive any right to claim ambiguity in the Sweepstakes or these Official Rules. Sponsor reserves the right to disqualify any entrant that Sponsor determines, in its sole discretion, violates these Official Rules. This Sweepstakes is void where prohibited.

Internet Limitations of Liability: If for any reason this Sweepstakes is not capable of running as planned due to infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other causes beyond the control of the Sponsor which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Sweepstakes, the Sponsor reserves the right at its sole discretion, to disqualify any individual who tampers with the entry process, and to cancel, terminate, modify or suspend the Sweepstakes in whole or in part, at any time, without notice and award the Grand Prizes using all non-suspect eligible entries received as of, or after (if applicable) this cancellation, termination, modification or suspension date, or in any manner that is fair and equitable. Sponsor assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, entries. Sponsor is not responsible for any problems or technical malfunction of any telephone network or telephone lines, computer on-line systems, servers, or providers, computer equipment, software, failure of any e-mail or entry to be received by Sponsor on account of technical problems, human error or traffic congestion on the Internet or at any Website, or any combination thereof, including any injury or damage to participant's or any other person's computer relating to or resulting from participation in this Sweepstakes or downloading any materials in this Sweepstakes. CAUTION: ANY ATTEMPT TO DELIBERATELY DAMAGE ANY WEBSITE OR UNDERMINE THE LEGITIMATE OPERATION OF THE SWEEPSTAKES IS A VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, THE SPONSOR RESERVES THE RIGHT TO SEEK DAMAGES OR OTHER REMEDIES FROM ANY SUCH PERSON (S) RESPONSIBLE FOR THE ATTEMPT TO THE FULLEST EXTENT PERMITTED BY LAW. In the event of a dispute as to the identity of a winner based on an e-mail address, the winning entry will be declared by the authorized account holder of the e-mail address submitted at time of entry. "Authorized account holder" is defined as the natural person who is assigned to an e-mail address by an Internet access provider, on-line service provider or other organization (e.g., business, educational, institution, etc.) that is responsible for assigning e-mail addresses for the domain associated with the submitted e-mail address.

Disputes: Except where prohibited, you agree that any and all disputes, claims and causes of action arising out of, or connected with, the Sweepstakes or any prize awarded shall be resolved individually, without resort to any form of class action, and exclusively by the appropriate court located in the State of Florida. All issues and questions concerning the construction, validity, interpretation and enforceability of these Official Rules, your rights and obligations, or the rights and obligations of Sponsor in connection with the Sweepstakes, shall be governed by, and construed in accordance with, the laws of the State of Florida, without giving effect to any choice of law or conflict of law rules (whether of the State of Florida or any other jurisdiction), which would cause the application of the laws of any jurisdiction other than the State of Florida.

Winners List Requests: To request confirmation of the name and address of the winner, please send a self-addressed, stamped business size envelope to: Travelpro Review Sweepstakes Winner’s List Request, 300 State Street, Suite 402, Rochester, NY 14614.

Sponsor: Travelpro Products, Inc., 700 Banyan Trail, Boca Raton, FL, 33431.

Have more questions? Submit a request

How do I contact Travelpro® Customer Care?

Travelpro.com Terms and Conditions

Posting Date: May 25, 2018

Effective Date: May 25, 2018

Travelpro® Terms of Service

Travelpro.com Terms and Conditions

Travelpro Products, Inc. and its affiliates (“Travelpro”) are pleased to provide our websites travelpro.com, travelproluggageoutlet.com, atlanticluggage.com and travelproluggageblog.com (the "Sites") as a service to our customers. Please review the following terms of use which govern your use of the Site (the “Agreement”).

YOUR USE OF THE SITE CONSTITUTES YOUR AGREEMENT TO FOLLOW AND BE BOUND BY THE AGREEMENT. WE RESERVE THE RIGHT TO UPDATE OR MODIFY THIS AGREEMENT AT ANY TIME WITHOUT PRIOR NOTICE. FOR THIS REASON, WE ENCOURAGE YOU TO REVIEW THE AGREEMENT WHENEVER YOU USE THE SITE. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT USE THE SITE.

1.Right to Change Site

We reserve the right, at any time in our sole discretion, to modify, suspend or discontinue the Site or any service, content, feature, or product offered through the Site, with or without notice and/or offer opportunities to some or all users of the Site, for any reason. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Site, or any service, content, feature or product offered through the Site.

2.Site Content

Unless otherwise noted, the Site, and all features and materials on the Site, including text, images, illustrations, designs, icons, photographs, video clips, product names, and other content, and the copyrights, trademarks, trade dress and/or other intellectual property in such materials (collectively, the “Content”), are owned, controlled or licensed by Travelpro.

The Site and the Content are intended solely for personal, non-commercial use. You may download or copy the Content and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded Content is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or exploit in any way any of the Content or the Site.

Unless otherwise specified, the Site and the Content are intended to promote our products and services primarily available in the U.S. and Canada. The Site is controlled and operated by Travelpro from its offices in Boca Raton, Florida 33431.

3.Eligibility and Authority

The U.S. Children’s Online Privacy and Protection Act (“COPPA”) requires that online service providers obtain verifiable parental consent before collecting personal information from children under 13 years of age. If you are providing our service to children under age 13 (whether in the U.S. or elsewhere), you represent and warrant that you are a parent or have received consent from parents, or have the authority to provide consent on behalf of parents, for Travelpro to collect information from students under age 13 before allowing them to access our services.

4.Product Description

At Travelpro, we provide the most accurate information on the Sites as possible. However, we do not warrant that product descriptions or other content on the Sites is accurate, complete, reliable, current or error-free. Many products displayed on the Sites are available in select stores in Canada and, in some cases, select foreign markets. The prices displayed on the Sites are quoted in Canadian Dollars.

Certain products are available exclusively online through the Sites. These products may have limited quantities and are subject to return or exchange only through the Sites according to the applicable return policy.

5. User Accounts

You are solely responsible for all use of the Site under your account information and for maintaining the confidentiality of your account information. You agree not to hold Travelpro liable for any damages of any kind resulting from your disclosure of your account information to any third party, including, but not limited to, entities that aggregate account information or website content, or persons who are or claim to be acting as your agent, proxy or advisor. If you inform Travelpro or Travelpro has reason to believe that the security of your account may be or has been compromised, we have the right to suspend or terminate your use of the Site or require that your account information be changed. You agree to: (i) promptly notify Travelpro of any actual or suspected unauthorized use of the Site, and (ii) ensure that you exit from your account at the end of each session.

6.Errors, Inaccuracies, and Omissions

Occasionally there may be information on our Site that contains typographical errors, inaccuracies, or omissions that may relate to our products or services. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information if any information on the Site is inaccurate at any time without prior notice.

7.User Content

Travelpro is pleased to hear from our customers and welcomes your comments regarding our products and services. However, if you send data, questions, comments, suggestions or other materials, whether online, by email, by postal mail, or otherwise (collectively, “User Content”), you agree that Travelpro may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any User Content that you forward to Travelpro. Travelpro is and shall be under no obligation:

(1) to maintain any User Content in confidence

(2) to pay compensation for any User Content; or

(3) to respond to any User Content

Travelpro has the right but not the obligation to monitor and edit or remove any User Content. You agree that your User Content will not violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right. You further agree that your User Content will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Travelpro or third parties as to the origin of any User Content. You are solely responsible for any User Content you make and its accuracy. Travelpro takes no responsibility and assumes no liability for any User Content posted by you or any third party.

8.Personal Information Submitted Through the Site

Your submission of personal information through the Site is governed by our Privacy Policy, which can be found at (). This Agreement incorporates by reference the terms and conditions of the Privacy Policy.

9.Online Conduct

The Sites and social media pages are intended to be used only for lawful purposes. You are prohibited from posting on or transmitting through the Sites any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, indecent, scandalous, profane, bigoted or hateful, libelous, racially, ethnically, or otherwise objectionable material of any kind, including but not limited to any material that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or international law. In addition, you may not engage in any activity on the Site that restricts or inhibits any other user from using or enjoying the Site by means of “hacking,” “cracking,” “spoofing,” or disabling or defacing any portion of the Sites.

If Travelpro is notified of allegedly defamatory, damaging, illegal, or offensive content provided by a user, Travelpro may investigate the allegation and determine, at its sole discretion, whether to remove or request the removal of such content from the Site. Travelpro may disclose any content or electronic communication of any kind: (i) to satisfy any law, regulation, or government request; (ii) if such disclosure is necessary or appropriate to operate the Site; or (iii) to protect the rights or property of Travelpro, its users or third party service providers.

Travelpro reserves the right to prohibit conduct, communication, or content that it deems, in its sole discretion, to be harmful to individual users or Travelpro; any rights of Travelpro or any third party; or to violate any applicable law. Notwithstanding the foregoing, neither Travelpro nor its providers can ensure prompt removal of questionable content after online posting. Accordingly, neither Travelpro nor its affiliates, nor any of their officers, directors, employees, or agents, nor providers shall assume liability for any action or inaction with respect to conduct, communication, or content on the Sites.

Travelpro may terminate your access, or suspend your access to all or part of the Sites, without notice, for any conduct that Travelpro, in its sole discretion, believes is in violation of any applicable law or is harmful to the interests of another user, a third-party provider, a service provider, or Travelpro.

10.Prohibited Material

You may not post or transmit through the Sites: advertising or commercial solicitations; software or other materials that contain so-called viruses, worms, time bombs, Trojan horses, or other harmful or disruptive components; political campaign materials; chain letters; mass mailings; spam mail; material protected by copyright, trademark or any other proprietary right; any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, “data mine,” or in any way reproduce or circumvent the navigational structure or presentation of the Sites or the Content; or posts that express or imply that any statements you make are endorsed by Travelpro. Additionally, you may not harvest or collect information about Sites' visitors without their express consent.

11.Monitoring

Travelpro or its representatives have the right, but not the obligation, to monitor the Content of the Sites to determine compliance with this Agreement. We retain our right to and with our sole discretion, edit, refuse to post or remove any material that we find to be in violation of these conditions or that is otherwise objectionable or offensive. This same discretion applies to our right of disclosure of any material submitted to the Site and circumstances surrounding its submission to any third party in order to operate the Site properly and to protect our sponsors, our visitors, and ourselves and to comply with our legal obligations and government requests.

12.Consent to Electronic Communications and Opting Out

You consent to the receipt of electronic mail from Travelpro. You may opt out of future emails about products or services by following instructions contained in an email that you receive from us. We reserve the right, however, to email you important information relating to your account.

13.Copyright Complaints

Travelpro respects the intellectual property of others. If you believe that your work has been copied in any way that constitutes copyright infringement, please provide the Travelpro copyright agent the written information specified below:

An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
A description of the copyrighted work that you claim has been infringed upon;
A description where the material that you claim is infringing is located on the Site;
Your address, telephone number, and e-mail address;
A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

The Travelpro Copyright Agent for notice of claims of copyright infringement on the Sites can be reached as follows:

TRAVELPRO PRODUCTS, INC.

ATTN: LEGAL

Email: legal@travelpro.com

14.Third Party Sites

The Sites may contain links to other websites. If you link to another website, you will leave the Sites and this Agreement will not apply to your use of, and activities on, those other websites. We encourage you to read the legal notices posted on those other websites, including their privacy policies. We shall have no responsibility or liability for your visitation to, and the data collection and use practices of, those websites.

You acknowledge and agree that we have no responsibility for the accuracy or availability of information provided by websites to which you may link from the Site (“Linked Sites”). Links to Linked Sites do not constitute an endorsement by or association with us of such Linked Sites or the content, products, advertising or other materials presented on such Linked Sites. We do not author, edit, or monitor these Linked Sites. You acknowledge and agree that we are not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on such Linked Sites.

15.Indemnification

You agree to defend, indemnify, and hold harmless Travelpro, its affiliates, third party service providers, and their respective directors, officers, employees, owners, licensors, licensees, and agents from and against all claims, damages, losses, costs and expenses, including reasonable attorneys’ fees, arising out of a breach of this Agreement by you and/or your activities in connection with the Sites or any services related to the Sites. We may participate in the defense of any claim. You shall not settle any claim that affects Travelpro without our prior written approval.

16.Disclaimer

TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, THE SITES ARE PROVIDED BY TRAVELPRO ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, TRAVELPRO MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITES, OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED ON THE SITES. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, TRAVELPRO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITES, THAT YOUR USE OF THE SITES IS AT YOUR SOLE RISK. THIS DISCLAIMER CONSTITUTES AN ESSENTIAL PART OF THIS AGREEMENT. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE FOREGOING LIMITATIONS MAY NOT APPLY TO YOU.

TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, TRAVELPRO WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE SITES, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL PUNITIVE AND CONSEQUENTIAL DAMAGES.

TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, TRAVELPRO, ITS AFFILIATES, AND AGENTS ASSUME NO RESPONSIBILITY FOR ANY CONSEQUENCE RELATING DIRECTLY OR INDIRECTLY TO ANY ACTION OR INACTION YOU TAKE BASED ON THE CONTENT, INFORMATION OR OTHER MATERIALS LOCATED ON THE SITES.

TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, YOU UNDERSTAND AND AGREE THAT TRAVELPRO IS NOT RESPONSIBLE OR LIABLE FOR ANY TRANSACTION BETWEEN YOU AND THIRD PARTY PROVIDERS OF THIRD PARTY APPLICATIONS OR PRODUCTS OR SERVICES ADVERTISED ON OR THROUGH THE SITES. AS WITH ANY PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, NO ADVICE OR INFORMATION WHETHER ORAL OR IN WRITING OBTAINED BY YOU FROM TRAVELPRO SHALL CREATE ANY WARRANTY ON BEHALF OF TRAVELPRO IN THIS REGARD. SOME ASPECTS OF THIS SECTION MAY NOT APPLY IN SOME JURISDICTIONS IF PROHIBITED BY APPLICABLE LAW.

TO THE EXTENT APPLICABLE, NOTHING SET FORTH IN THIS SECTION AFFECTS YOUR STATUTORY RIGHTS AS A CONSUMER.

17.Limitation of Liability

TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL OR EQUITABLE THEORY, WHETHER IN TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE, SHALL TRAVELPRO OR ANY OF ITS AFFILIATES, EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, VENDORS OR SUPPLIERS BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES OF ANY NATURE ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THE SITE, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, LOSS OF DATA, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF TRAVELPRO HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. SUBJECT TO THE FOREGOING, IN NO EVENT WILL TRAVELPRO BE LIABLE FOR ANY DAMAGES IN EXCESS OF ANY FEES PAID BY YOU IN CONNECTION WITH YOUR USE OF THE SITE DURING THE SIX MONTH PERIOD PRECEDING THE DATE ON WHICH THE CLAIM AROSE.

Nothing in the Agreement removes or limits our liability for fraud, fraudulent misrepresentation, death or personal injury caused by its gross negligence, and, if required by applicable law, negligence. Some aspects of this section may not apply in some jurisdictions if prohibited by applicable law.

18.Severability

The provisions of this Agreement are intended to be severable. If for any reason any provision of this Agreement shall be held invalid or unenforceable in whole or in part in any jurisdiction, such provision shall, as to such jurisdiction, be ineffective to the extent of such invalidity or unenforceability without in any manner affecting the validity or enforceability thereof in any other jurisdiction or the remaining provisions hereof in any jurisdiction.

19.Applicable Law

This Agreement is governed by and shall be construed in accordance with the laws of the State of Florida, the principal place of business of Travelpro, without giving effect to any principles of conflicts of law.

Any and all disputes, controversies, or differences arising out of, in relation to or in connection with this Agreement shall be finally settled by mandatory binding arbitration, under the Commercial Dispute Resolution Procedures and Supplementary Procedures for Consumer Related Disputes of the American Arbitration Association ("AAA"). The AAA Rules, as well as instructions on how to file an arbitration proceeding with the AAA, appear at adr.org, or you may call the AAA at 1-800-778-7879. Travelpro Products, Inc. can also help put you in touch with the AAA. Any arbitration hearings will take place at a location to be agreed upon in Palm Beach County, Florida, provided that if the claim is for $10,000 or less, you may choose whether the arbitration will be conducted (1) solely on the basis of documents submitted to the arbitrator; (2) through a non-appearance based telephonic hearing; or (3) by an in-person hearing as established by the AAA Rules in the county (or parish) of your billing address.

20.Class Action Waiver

WHERE PERMITTED UNDER THE APPLICABLE LAW, YOU AND TRAVELPRO AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. Unless both you and Travelpro agree, no arbitrator or judge may consolidate more than one person’s claims or otherwise preside over any form of a representative or class proceeding.

21.Contact Us

If you have any questions concerning the Site or this Agreement, please contact us using the information below.

Travelpro Products, Inc. Customer Service.

Customer_Service @travelpro.com

Have more questions? Submit a request

Travelpro.com Privacy Policy

Posting Date: May 25, 2018

Effective Date: May 25, 2018

Link to Prior Privacy Policy

TRAVELPRO.COM PRIVACY POLICY

Travelpro Products, Inc. and its affiliates (“Travelpro”) are committed to respecting the privacy and security of the personal information of adults and children. This Privacy Policy describes the information collected on our websites, which include, but are not limited to, travelpro.com, travelproluggageoutlet.com, atlanticluggage.com and travelproluggageblog.com (collectively, the “Sites”). This Privacy Policy applies only to the Sites.

By using the Sites or by providing your information to us, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy, the Terms and Conditions Link to Terms and Conditions>, and any written agreement(s) executed and in effect in connection with any of our products or services.

1. What Information is Collected by Travelpro or its Service Providers and When

The information we receive and how we use it depends on what you do when visiting the Sites. The Sites and related services may require registration for access. As part of registration and related services, we ask you to provide us certain information about you. You may provide us and our service providers personal information using the Site in a number of ways, for example by entering that information into data fields on the Site (e.g., by registering for an account) or in communications with us using the contact information at the end of this Privacy Policy or in the Terms and Conditions Link to Terms and Conditions. Personal information includes data that specifically identifies you or your child, such as your name, email address, telephone number, country of residence, occupation, and payment information. Children may provide an email address, occupation (student), and country of residence when registering for an account. Public information is that information that you make publicly available through your account or by posting or otherwise communicating via the Site.

When our service is used by a School for an educational purpose, Travelpro may collect or have access to Student Data that is provided by the School or by the Student. “Student Data” is personal information that is directly related to an identifiable Student and may include “educational records” as defined by the Family Educational Rights and Privacy Act (“FERPA”), 20 U.S.C. § 1232(g).

We may receive personal information from other sources. For example, if you connect your social media account(s) to your account, the social media site may share information with us about your use of their services, including information about your profile, contacts, and viewed or liked content. We encourage you to read the applicable privacy policies for your social media accounts. We shall have no responsibility for the data collection and use practices of those social media sites.

If you use the Site to make a payment, we collect information about the transaction. This includes the date of the transaction, payment information, such as your credit or debit card number and other card information, and other account and authentication information, as well as billing and contact details.

Travelpro and its service providers also collect certain non-personal information, data that does not identify you or your child as an individual person. This information tells us about how people use the Site so that we can analyze its effectiveness and provide you with a better web experience. We collect and use this information through a variety of technologies, including “cookies” and analysis applications, as discussed below.

(a) Server Information

Like every website, the Travelpro servers automatically and temporarily store the following information in the server log files. This information is provided by your browser, unless you have deactivated the function.

IP address of the enquiring computer
File query by the client
The http response code
The Internet page from which you visited us (referrer URL)
The time of the server query
The browser type and version
The operating system used on the enquiring computer

(b) Site Visit Tracking Technologies

As is standard practice on many websites, the Site may use “cookies” and other technologies to help Travelpro understand which parts of the Site are the most popular and the preferences of the Travelpro users. Travelpro may also use cookies and other technologies to study traffic patterns on the Site, to improve its functionality and usability as well as to improve the effectiveness of our communications with users. Travelpro may also use cookies to customize your experience and provide greater convenience to you during your interactions with the Site.

A cookie is a unique alphanumeric identifier that websites use to help identify the number of unique visitors to a website, whether or not those visitors are repeat visitors, and the source of the visits. Cookies cannot be executed as code or used to deliver a virus and thus pose no threat to you. Servers and sites other than the one placing the cookie on your hard drive cannot read the cookie, and no personal information can be gathered by other servers from the cookie. If you prefer not to enable cookies or to disable them, you may do so through your web browser’s security settings. Please note that certain features of the Site may not be available once cookies have been disabled.

Like most websites, the Site gathers certain information automatically and stores it in log files. This information includes internet protocol (“IP”) addresses, browser type, operating system, internet service provider (“ISP”), referring/exit pages, date/time stamp of access, and clickstream data, and information about the content you view on the Site. When you visit the Site, the servers automatically log your IP address, the time and duration of your visit, and the time and duration spent on the pages of the Site which you view. If you arrive at the Site by clicking a paid advertisement or a link in a communication, then the server will capture information that tracks your visit from that link. If you arrive at the Site by clicking on a non-paid source, such as a search engine result or link on another website, the server may capture information that tracks your visit from that source, to the extent available.

Some of our communications to you may contain a “click-through URL” which links to content on the Site. When you click one of these URLs, it passes information through the Travelpro web server before you arrive at the destination web page. Travelpro tracks this click-through data to help determine interest in particular topics and measure the effectiveness of our communications. If you prefer not to be tracked, simply avoid clicking text or graphic links in emails you receive from Travelpro.

Certain features of the Site may use local stored objects (“Flash cookies”) to collect and store information about your preferences and navigation to, from, and on our website. Flash cookies are not managed by the same browser settings as are used for browser cookies.

Travelpro additionally may use web beacons or pixel tags, which are tiny invisible graphic images, in the Site. Web beacons and pixel tags may be used by Travelpro to count users who have visited its webpages and for related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

(c) Different Devices

If you use different devices (e.g., your smart phone, laptop, and/or home computer) to access the Site, we may be provided with and collect device-specific information, including your hardware model, operating system version, unique device identifiers, phone number, location, and mobile network information. We may associate your device identifiers or phone number with your account information.

(d) Third-Party Analytics

We may use third-party service providers (e.g., Google Analytics) to collect and analyze information about use of the Site. These service providers may utilize cookies and related technologies to collect personal information.

2. Use of Information

Travelpro and its service providers may use your personal information to provide our services and to contact you in response to inquiries you submit. Travelpro and its service providers may retain and use your information for as long as needed for the following purposes:

to present our Site and related content to you;
to provide you with information, products or services that you request from us;
to provide you with notices about your account;
in combination with other information for Site improvement and marketing and promotional purposes;
to process orders and payments from you;
to provide more consistent and personalized services across the Site, including to personalize our advertising, marketing, and promotional efforts;
to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
to notify you about changes to the Site or any products or services we offer or provide though it;
to allow you to participate in interactive features on the Site;
in any other way we may describe when you provide the information;
for any other purpose with your consent.

3. When Travelpro Discloses Your Information

We may disclose aggregated information about our users without restriction. This data cannot be attributed to any specific individual. Travelpro may disclose aggregated user data in order to describe our services to current and prospective affiliates, and to other third parties for lawful purposes.

Travelpro and its service providers may transfer information between them for business purposes. For example, our service providers may handle technical support, payment processing, marketing, advertising delivery and tracking, or information analysis. We furnish our service providers the information they need to perform these and other services, and we work with our service providers to respect and protect your information. We may also provide your information to our affiliates. The entities with which we share information may be located in the United States or other countries.

In the event that Travelpro or some of our assets are sold or transferred or used as security, or to the extent we engage in business negotiations with our business partners, the information collected on the Site may be transferred or shared with third parties as part of that transaction or negotiation. We may also provide information or provide access to information to any of our affiliated businesses or to our business partners.

With your consent, we may disclose information about you to third parties to market their products or services to you.

On rare occasions, we may disclose specific information without your consent and without notice to you as required to comply with laws and regulations, or to comply with court orders, subpoenas, or lawful discovery requests. Information collected from you may also be used to investigate security breaches or otherwise cooperate with authorities. We may also share information with companies assisting in fraud protection or investigation.

We may disclose information about you without your consent and without notice to you as required to enforce or apply the Terms and Conditions Link to Terms and Conditions>, or other agreements, including for billing and collection purposes.

Travelpro retains the Personal Information we receive as described in this Policy for as long as you use our Services or as necessary to fulfil the purpose(s) for which it was collected, provide our products or services, resolve disputes, establish legal defences, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.

4. How Your Infromation is Protected

Travelpro has implemented reasonable physical, technical, and organizational safeguards to help protect your personal information from unauthorized access, acquisition, or disclosure, alteration, or destruction. Although we strive to keep your personal information secure, no safeguards can be guaranteed to be completely secure, so you should exercise caution when transferring personal and other sensitive information over the Internet. Please advise us immediately at the address listed below of any incident involving the loss of or unauthorized access to or disclosure of personal information that is in our custody or control.

5. Third-Party Sites

The Site may contain links to other websites. Please note that when you click on one of these links, you will leave the Site and will be subject to the policies and privacy practices of the other Site, which may differ significantly. You should review the policies of other sites you visit. Travelpro is not responsible for the content, technology, security, or practices of linked sites operated by others, or for your use of linked sites.

6. Children's Privacy

Our service is not directed to children under age 13, unless and until a School or parent has provided consent and authorization for the child to use the service and for Travelpro to collect information from such child. If you believe, we might have any information from or about a child under the age of thirteen without consent from the School or parent, please email us at Legal@Travelpro.com

7. Applicable Law

We recognize that the Site may be accessed from anywhere in the world, and that the laws of the jurisdictions in which some users are located may differ substantially from those of the United States. You should be aware that data related to the Site is hosted in the U.S. Because we cannot practicably prevent users in different jurisdictions from accessing the Site, you are responsible for knowing and complying with the laws of your jurisdiction. If such laws conflict with your use of the Site or any of its content or functionality, the Site is not intended for you, and we ask you not to use it or submit any information through it.

8. Your rights in relation to personal data under the GDPR

You may inquire as to whether Travelpro is Processing Personal Information about you, request access to Personal Information, and ask that we correct, amend or delete your Personal Information where it is inaccurate. Where otherwise permitted by applicable law, you may send an e-mail to Legal@travelpro.com or use any other method set out in this Policy to request access to, receive (port), seek rectification, or request erasure of Personal Information held about you by Travelpro. Such request will be processed in line with local laws.

Although Travelpro makes good faith efforts to provide Individuals with access to their Personal Information, there may be circumstances in which Travelpro is unable to provide access, including but not limited to: where information contains legal privilege, would compromise others’ privacy or other legitimate rights, where the burden or expense of providing access would be disproportionate to the risks to the Individual’s privacy in the case in question or where it is commercially proprietary. If Travelpro determines that access should be restricted in any particular instance, we will provide you with an explanation of why that determination has been made and a contact point for any further inquiries. To protect your privacy, Travelpro will take commercially reasonable steps to verify your identity before granting access to or making any changes to your Personal Information.

9. Caalifornia Privacy Rights

California Civil Code Section 1798.83 permits California residents who are users of the Sites to request from us once a year, free of charge, information about the personal information Travelpro disclosed to third parties for direct marketing purposes in the preceding calendar year (if any). If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which Travelpro shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us at the address provided below.

“Do Not Track” is a privacy setting that you may set in your web browsers. IDNT is a way for users to inform websites and services that they do not want certain information about their visits collected over time and across websites or online services. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.

10. Review, Modify, or Delete Your Information

You can review and change your personal information by logging onto the Site and visiting your account. You may also send us an email at Legal@Travelpro.com to correct or delete any personal information that you have provided to us.

If you request that your account information be deleted or if you unsubscribe from communications, we may maintain information about your transactions or inquiries for future service and recordkeeping purposes. In some circumstances, a change in or withdrawal of consent may severely limit our ability to provide you information, products, or services. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

11. Updates to this Privacy Policy

Travelpro may update this Privacy Policy and the Site to reflect material changes in how we collect, use, share, or store your information, to satisfy legal requirements, or for other business purposes. You should review this Privacy Policy when you visit the Site to understand our current practices. The date at the top of the page shows when this Privacy Policy was last updated.

We encourage you to refer to this Privacy Policy on an ongoing basis so that you understand our current practices. You consent to any changes we make to this Privacy Policy if you continue to use the Site after receiving a notice of the change or upon our posting of the new Privacy Policy on the Site.

12. Interpretation of this Privacy Policy

Any interpretation associated with this Privacy Policy will be made by our legal counsel. This Privacy Policy includes examples but is not intended to be restricted in its application to such examples, therefore where the word “including” is used, it means “including without limitation.”

This Privacy Policy does not create or confer upon any individual any rights, or impose upon Travelpro any rights or obligations outside of, or in addition to, any rights or obligations imposed by applicable country, state, and other privacy laws, as applicable. Should there be, in a specific case, any inconsistency between this Privacy Policy and applicable privacy laws, this Privacy Policy shall be interpreted in that case to give effect to, and comply with, such privacy laws.

13. Contact Us

If you have questions or comments about this Privacy Policy or the Site, please contact us using the information below.

Travelpro

Email: legal@travelpro.com

https://world.Travelpro.com/support/

Travelpro Products, Inc.

700 Banyan Trail

Boca Raton, Florida 33431

Have more questions? Submit a request

Travelpro® Terms of Service (Prior Version)

TRAVELPRO.COM TERMS AND CONDITIONS OF USE

Welcome to the Travelpro Products, Inc. Websites, which include but are not limited to travelpro.com, travelproluggageoutlet.com, atlanticluggage.com and travelproluggageblog.com (the "Sites"). The Sites are provided as a service to our customers. Please review the following terms and conditions of use, including an Arbitration Agreement, which govern your use of the Sites (the "Agreement").

YOUR USE OF THE SITES CONSTITUTES YOUR AGREEMENT TO FOLLOW AND BE BOUND BY THE AGREEMENT. WE RESERVE THE RIGHT TO UPDATE OR MODIFY THIS AGREEMENT AT ANY TIME WITHOUT PRIOR NOTICE. FOR THIS REASON, WE ENCOURAGE YOU TO REVIEW THE AGREEMENT WHENEVER YOU USE ANY OF THE SITES. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT USE THE SITES.

1. Site Transaction

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. We currently limit Site purchases from, and shipments to, addresses located within the continental United States. Please use our “Where to Buy” feature to locate international and other online sellers of Travelpro Products, Inc. products.

2. Right to Change Sites

We reserve the right, at any time in our sole discretion, to modify, suspend or discontinue the Sites or any service, content, feature, or product offered through the Sites, with or without notice and/or offer opportunities to some or all users of the Sites. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Site, or any service, content, feature or product offered through the Sites.

3. Site Content

Unless otherwise noted, the Sites, and all features and materials on the Sites, including text, images, illustrations, designs, icons, photographs, video clips and other content, and the copyrights, trademarks, trade dress and/or other intellectual property in such materials (collectively, the "Content"), are owned, controlled or licensed by Travelpro Products, Inc. and other trademarks appearing on the Sites are the trademarks of Travelpro Products, Inc. and/or its subsidiaries.

The Sites and the Content are intended solely for personal, non-commercial use. You may download or copy the Content and other downloadable materials displayed on the Sites for your personal use only. No right, title or interest in any downloaded Content is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or exploit in any way any of the Content or the Sites.

Unless otherwise specified, the Sites and the Content are intended to promote Travelpro Products, Inc.'s products and services available in the United States. The Sites are controlled and operated by Travelpro Products, Inc. from its offices located at 700 Banyan Trail, Boca Raton, Florida 33431.

4. Product Description

At Travelpro Products, Inc. we provide the most accurate information on the Sites as possible. However, we do not warrant that product descriptions or other content on the Sites is accurate, complete, reliable, current or error-free. Many products displayed on the Sites are available in select stores in the United States and, in some cases, select foreign markets. The prices displayed on the Sites are quoted in U.S. Dollars.

5. Where to Buy/Store Locator

When using the “Where to Buy” feature on the Sites, the information is current as of the time and date shown in the search results but is not guaranteed to be accurate and the item you are seeking may no longer be available when you visit the store or website. The actual in-store price of an item may vary between stores and may be different from the online price for the same item. We are not responsible for any errors in the operation of or the information provided by the “Where to Buy” feature.

6. Errors, Inaccuracies, adn Omissions

Occasionally there may be information on our Sites that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the Sites is inaccurate at any time without prior notice (including after you have submitted your order) with the contract of sale.

7. User Comments, Feedback, and Other Submissions

Travelpro Products, Inc. is pleased to hear from users and welcomes your comments regarding our products and services. Travelpro Products, Inc.'s longstanding company policy does not allow us to accept or to consider creative ideas, suggestions, proposals, plans, or other materials other than those we have specifically requested. We hope that you will understand that the intent of this policy is to avoid the possibility of future misunderstandings when projects developed by Travelpro Products, Inc.'s employees and agents might seem to be similar to creative works submitted by users. Accordingly, while we value your feedback, we must ask that you do not send creative ideas, suggestions, proposals, plans, or other materials for our business. If, at our request, you send certain specific submissions (for example, contest entries, customer reviews or photographs) or without a request from us you send creative ideas, suggestions, customer reviews, photographs, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, "Comments"), you agree that Travelpro Products, Inc. may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any Comments that you forward to Travelpro Products, Inc. Travelpro Products, Inc. is and shall be under no obligation

(1) to maintain any Comments in confidence;

(2) to pay compensation for any Comments; or

(3) to respond to any Comments.

Travelpro Products, Inc. has the right but not the obligation to monitor and edit or remove any Comments. You agree that your Comments will not violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right. You further agree that your Comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Sites. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead Travelpro Products, Inc. or third parties as to the origin of any Comments. You are solely responsible for any Comments you make and their accuracy. Travelpro Products, Inc. takes no responsibility and assumes no liability for any Comments posted by you or any third party.

8. Personal Information Submitted Through the Sites

Your submission of personal information through the Sites is governed by our privacy policy, which can be reached by clicking on the "Privacy Policy" link located in the footer section of the Sites (the "Privacy Policy"). This Agreement incorporates by reference the terms and conditions of the Privacy Policy.

9. Online Conduct

The Sites and social media pages are intended to be used only for lawful purposes. You are prohibited from posting on or transmitting through the Sites or our social media pages any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, indecent, scandalous, profane, bigoted or hateful, libelous, racially, ethnically, or otherwise objectionable material of any kind, including but not limited to any material that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or international law. In addition, you may not engage in any activity on the Sites or our social media pages that restricts or inhibits any other user from using or enjoying the Sites or our social media pages by means of "hacking," "cracking," "spoofing," or disabling or defacing any portion of the Sites or our social media pages.

If Travelpro Products, Inc. is notified of allegedly defamatory, damaging, illegal, or offensive content provided by a user, Travelpro Products, Inc. may investigate the allegation and determine, at its sole discretion, whether to remove or request the removal of such content from the Sites or our social media pages. Travelpro Products, Inc. may disclose any content or electronic communication of any kind: (i) to satisfy any law, regulation, or government request; (ii) if such disclosure is necessary or appropriate to operate the Sites or our social media pages; or (iii) to protect the rights or property of Travelpro Products, Inc., its users or third party service providers.

Travelpro Products, Inc. reserves the right to prohibit conduct, communication, or content that it deems, in its sole discretion, to be harmful to individual users, Travelpro Products, Inc., the communities that make up Travelpro Products, Inc., any rights of Travelpro Products, Inc. or any third party, or to violate any applicable law. Notwithstanding the foregoing, neither Travelpro Products, Inc. nor its providers can ensure prompt removal of questionable content after online posting. Accordingly, neither Travelpro Products, Inc., nor its affiliates, nor any of their officers, directors, employees, or agents, nor providers shall assume liability for any action or inaction with respect to conduct, communication, or content on Travelpro Products, Inc.

Travelpro Products, Inc. may terminate your access, or suspend your access to all or part of Travelpro Products, Inc., without notice, for any conduct that Travelpro Products, Inc., in its sole discretion, believes is in violation of any applicable law or is harmful to the interests of another user, a third-party provider, a service provider, or Travelpro Products, Inc.

10. Prohibited Material

You may not post or transmit through the Sites or our social media pages: advertising or commercial solicitations; promotional materials relating to Websites or online services which are competitive with Travelpro Products, Inc. and/or the Sites; software or other materials that contain so-called viruses, worms, time bombs, Trojan horses, or other harmful or disruptive components; political campaign materials; chain letters; mass mailings; spam mail; material protected by copyright, trademark or any other proprietary right; any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, “data mine,” or in any way reproduce or circumvent the navigational structure or presentation of the Sites or the Content; or posts that express or imply that any statements you make are endorsed by Travelpro Products, Inc. Additionally, you may not harvest or collect information about Site visitors without their express consent.

11. Monitoring

Travelpro Products, Inc. or its representatives have the right, but not the obligation, to monitor the Content of the Sites or our social media pages to determine compliance with this Agreement. We retain our right to and with our sole discretion, edit, refuse to post or remove any material that we find to be in violation of these conditions or that is otherwise objectionable or offensive. This same discretion applies to our right of disclosure of any material submitted to the Sites and circumstances surrounding their submission to any third party in order to operate the Sites properly and to protect our sponsors, our visitors, and ourselves and to comply with our legal obligations and government requests.

12. Copyright Complaints

Travelpro Products, Inc. respects the intellectual property of others. If you believe that your work has been copied in any way that constitutes copyright infringement, please provide Travelpro Products, Inc.'s copyright agent the written information specified below:

An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
A description of the copyrighted work that you claim has been infringed upon;
A description where the material that you claim is infringing is located on the site;
Your address, telephone number, and e-mail address;
A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

Travelpro Products, Inc.'s Copyright Agent for notice of claims of copyright infringement on the Travelpro Products, Inc. Sites can be reached as follows:

[Address]

ATTN: DMCA Copyright Agent

Email: legal@travelpro.com

Fax:

Please note that this procedure is exclusively for notifying Travelpro Products, Inc. and its subsidiaries that your copyrighted material has been infringed.

13. Contest and Giveaway

From time to time, we may offer and/or co-sponsor contests, sweepstakes, and games on the Sites. Each of these activities shall be governed by specific rules accessible from the pages of the Site offering the event or promotion.

14. Third Party Sites

The Sites may contain links to other Websites. If you link to another Website, you will leave the Sites and this Agreement will not apply to your use of, and activities on, those other Websites. We encourage you to read the legal notices posted on those other Websites, including their privacy policies. We shall have no responsibility or liability for your visitation to, and the data collection and use practices of, those Websites.

You acknowledge and agree that we have no responsibility for the accuracy or availability of information provided by Websites to which you may link from the Sites (“Linked Sites”). Links to Linked Sites do not constitute an endorsement by or association with us of such Linked Sites or the content, products, advertising or other materials presented on such Linked Sites. We do not author, edit, or monitor these Linked Sites. You acknowledge and agree that we are not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on such Linked Sites.

15. Indmnification

You agree to defend, indemnify, and hold harmless Travelpro Products, Inc., its affiliates, third party service providers, and their respective directors, officers, employees, owners, licensors, licensees, and agents from and against all claims, damages, losses, costs and expenses, including reasonable attorneys' fees, arising out of a breach of this Agreement by you and/or your activities in connection with the Sites or any services related to the Sites. We may participate in the defense of any claim. You shall not settle any claim that affects Travelpro Products, Inc. without our prior written approval.

16.Disclaimer

THE SITES ARE PROVIDED BY TRAVELPRO PRODUCTS, INC. ON AN "AS IS" AND "AS AVAILABLE" BASIS. TRAVELPRO PRODUCTS, INC. MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITES, OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED ON THE SITES. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, TRAVELPRO PRODUCTS, INC. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITES, THAT YOUR USE OF THE SITES IS AT YOUR SOLE RISK. THIS DISCLAIMER CONSTITUTES AN ESSENTIAL PART OF THIS AGREEMENT. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE FOREGOING LIMITATIONS MAY NOT APPLY TO YOU. THIS DISCLAIMER DOES NOT APPLY TO ANY EXPRESS PRODUCT WARRANTY OFFERED BY TRAVELPRO PRODUCTS, INC. WITH REGARD TO CERTAIN PRODUCTS SOLD THROUGH THE SITES.

TRAVELPRO PRODUCTS, INC. WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE SITES, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL PUNITIVE AND CONSEQUENTIAL DAMAGES.

TRAVELPRO PRODUCTS, INC., ITS AFFILIATES, AND AGENTS ASSUME NO RESPONSIBILITY FOR ANY CONSEQUENCE RELATING DIRECTLY OR INDIRECTLY TO ANY ACTION OR INACTION YOU TAKE BASED ON THE CONTENT, INFORMATION OR OTHER MATERIALS LOCATED ON ANY OF THE SITES.

YOU UNDERSTAND AND AGREE THAT TRAVELPRO PRODUCTS, INC. IS NOT RESPONSIBLE OR LIABLE FOR ANY TRANSACTION BETWEEN YOU AND THIRD PARTY PROVIDERS OF THIRD PARTY APPLICATIONS OR PRODUCTS OR SERVICES ADVERTISED ON OR THROUGH THE SITES. AS WITH ANY PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE. NO ADVICE OR INFORMATION WHETHER ORAL OR IN WRITING OBTAINED BY YOU FROM TRAVELPRO PRODUCTS, INC. SHALL CREATE ANY WARRANTY ON BEHALF OF TRAVELPRO PRODUCTS, INC. IN THIS REGARD. SOME ASPECTS OF THIS SECTION MAY NOT APPLY IN SOME JURISDICTIONS IF PROHIBITED BY APPLICABLE LAW.

THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS AS A CONSUMER.

17. Limitation of Liability

UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL OR EQUITABLE THEORY, WHETHER IN TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE, SHALL TRAVELPRO PRODUCTS, INC. OR ANY OF ITS AFFILIATES, EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, VENDORS OR SUPPLIERS BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES OF ANY NATURE ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THE SITES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, LOSS OF DATA, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF TRAVELPRO PRODUCTS, INC. HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. SUBJECT TO THE FOREGOING, IN NO EVENT WILL TRAVELPRO PRODUCTS, INC. BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE FEES PAID BY YOU IN CONNECTION WITH YOUR USE OF THE SITES DURING THE SIX MONTH PERIOD PRECEDING THE DATE ON WHICH THE CLAIM AROSE.

Nothing in the Agreements removes or limits Travelpro Products, Inc.’s liability for fraud, fraudulent misrepresentation, death or personal injury caused by its negligence, and, if required by applicable law, gross negligence. Some aspects of this section may not apply in some jurisdictions if prohibited by applicable law.

18. Severability

19. Applicable Law

This Agreement is governed by and shall be construed in accordance with the laws of the State of Florida, the principal place of business of Travelpro Products, Inc. without giving effect to any principles of conflicts of law. You agree to bring any claims against Travelpro Products, Inc., exclusively in the courts of the county of Palm Beach in the State of Florida.

20. Class Action Waiver

WHERE PERMITTED UNDER THE APPLICABLE LAW, YOU AND TRAVELPRO PRODUCTS, INC. AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. Unless both you and Travelpro Products, Inc. agree, no arbitrator or judge may consolidate more than one person’s claims or otherwise preside over any form of a representative or class proceeding.

21. Arbitration

If you are located in, are based in, have offices in, or do business in a jurisdiction in which this Section (ARBITRATION) is enforceable, the following mandatory arbitration provisions apply to you:

A. Dispute Resolution and Arbitration

You and Travelpro Products, Inc. agree that any dispute, claim, or controversy between you and Travelpro Products, Inc. arising in connection with or relating in any way to these Agreements or to your relationship with Travelpro Products, Inc. as a user of the Sites (whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and whether the claims arise during or after the termination of the Agreements) will be determined by mandatory binding individual arbitration. Arbitration is more informal than a lawsuit in court. THERE IS NO JUDGE OR JURY IN ARBITRATION, AND COURT REVIEW OF AN ARBITRATION AWARD IS LIMITED. There may be more limited discovery than in court. The arbitrator must follow this agreement and can award the same damages and relief as a court (including attorney fees), except that the arbitrator may not award declaratory or injunctive relief benefiting anyone but the parties to the arbitration. This arbitration provision will survive termination of the Agreements.

B. Exceptions

Notwithstanding the foregoing clause (Dispute Resolution and Arbitration) above, you and Travelpro Products, Inc. both agree that nothing herein will be deemed to waive, preclude, or otherwise limit either of our rights, at any time, to (1) bring an individual action in a U.S. small claims court, (2) pursue enforcement actions through applicable U.S. federal, state, or local agencies where such actions are available, (3) seek injunctive relief in a court of law, or (4) to file suit in a court of law to address intellectual property infringement claims.

C. Arbitration rules

Either you or we may start arbitration proceedings. If you are located in, are based in, have offices in, or do business in the United States, any arbitration between you and Travelpro Products, Inc. will be finally settled under the Commercial Dispute Resolution Procedures and the Supplementary Procedures for Consumer Related Disputes of the American Arbitration Association (“AAA”) then in force (the “AAA Rules”), as modified by the Agreements. You and Travelpro Products, Inc. agree that these Agreements affect interstate commerce, so the U.S. Federal Arbitration Act and federal arbitration law apply and govern the interpretation and enforcement of this provision (despite the choice of law provision above). The AAA Rules, as well as instructions on how to file an arbitration proceeding with the AAA, appear at adr.org, or you may call the AAA at 1-800-778-7879. Travelpro Products, Inc. can also help put you in touch with the AAA.

Any arbitration hearings will take place at a location to be agreed upon in Palm Beach County, Florida, provided that if the claim is for $10,000 or less, you may choose whether the arbitration will be conducted (1) solely on the basis of documents submitted to the arbitrator; (2) through a non-appearance based telephonic hearing; or (3) by an in-person hearing as established by the AAA Rules in the county (or parish) of your billing address.

Your arbitration fees and your share of arbitrator compensation will be limited to those fees set forth in the AAA’s Consumer Rules with the remainder paid by Travelpro Products, Inc. If the arbitrator finds that either the substance of your claim or the relief sought in the Demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all fees will be governed by the AAA Rules. In such case, you agree to reimburse Travelpro Products, Inc. for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the decision and award, if any, are based. The arbitrator may make rulings and resolve disputes as to the payment and reimbursement of fees or expenses at any time during the proceeding and upon request from either party made within 14 days of the arbitrator’s ruling on the merits.

If you are not located in, are not based in, do not have offices in, and do not do business in the United States, any arbitration between you and Travelpro Products, Inc. will be finally settled under the Rules of Arbitration of the International Chamber of Commerce (the “ICC”) then in force (the “ICC Rules”) by one or more arbitrators appointed in accordance with the ICC Rules, as modified by this Agreement , and will be administered by the International Court of Arbitration of the ICC.

Any arbitration will be conducted in the English language and unless otherwise required by a mandatory law of a member state of the European Union or any other jurisdiction, the law to be applied in any arbitration shall be the law of the State of Florida, United States, without regard to choice or conflicts of law principles.

D. Time for Filing

Any arbitration must be commenced by filing a demand for arbitration within ONE (1) YEAR after the date the party asserting the claim first knows or reasonably should know of the act, omission, or default giving rise to the claim; and there shall be no right to any remedy for any claim not asserted within that time period. If applicable law prohibits a one-year limitation period for asserting claims, any claim must be asserted within the shortest time period permitted by applicable law.

E. Notice;Process

A party who intends to seek arbitration must first send a written notice of the dispute to the other, by certified mail or Federal Express (signature required), or in the event that we do not have a physical address on file for you, by electronic mail ("Notice"). Travelpro Products, Inc.'s address for Notice is: Travelpro Products, Inc., Attn: General Counsel, ____________________. The Notice must (1) describe the nature and basis of the claim or dispute; and (2) set forth the specific relief sought ("Demand"). We agree to use good faith efforts to resolve the claim directly, but if we do not reach an agreement to do so within 30 days after the Notice is received, you or Travelpro Products, Inc. may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made by you or Travelpro Products, Inc. shall not be disclosed to the arbitrator until after the arbitrator makes a final decision and award, if any. All documents and information disclosed in the course of the arbitration shall be kept strictly confidential by the recipient and shall not be used by the recipient for any purpose other than for purposes of the arbitration or the enforcement of arbitrator’s decision and award and shall not be disclosed except in confidence to persons who have a need to know for such purposes or as required by applicable law. Except as required to enforce the arbitrator’s decision and award, neither you nor Travelpro Products, Inc. shall make any public announcement or public comment or originate any publicity concerning the arbitration, including, but not limited to, the fact that the parties are in dispute, the existence of the arbitration, or any decision or award of the arbitrator.

F. Modifications

In the event that Travelpro Products, Inc. makes any future change to this arbitration provision (other than a change to Travelpro Products, Inc.'s address for Notice), you may reject any such change by sending us written notice within 30 days of the change to Travelpro Products, Inc.'s address for Notice, in which case your account with Travelpro Products, Inc. shall be immediately terminated and this arbitration provision, as in effect immediately prior to the amendments you reject, shall survive.

G. Enforceability

If the class action waiver set forth above is found to be unenforceable in arbitration or if the entirety of the provisions regarding arbitration and dispute resolution are found to be unenforceable, then the entirety of such provisions shall be null and void and, in such case, the parties agree that the exclusive jurisdiction and venue described in Section 19 shall govern any action arising out of or related to the Agreements.

22. Contact Us

If you have any questions concerning the Travelpro Products, Inc. Sites or the Agreements, please contact Travelpro Products, Inc. customer service by visiting the About Us section of our website.

If you are a California resident, you may have the Agreements mailed to you electronically by sending a letter to Travelpro Products, Inc., Attn: General Counsel, _____________ with your email address and a request for the Agreements. In addition, under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 N. Market Blvd., Suite S-202, Sacramento, California 95834, or by telephone at 1-800-952-5210 in order to resolve a complaint regarding the Sites.

Have more questions? Submit a request

Travelpro.com Privacy Policy (Prior Version)

TRAVELPRO.COM PRIVACY POLICY

Travelpro Products, Inc. is committed to respecting the privacy and security of your personal information. This Privacy Policy describes the information collected on our websites (which include, but are not limited to, travelpro.com, travelproluggageoutlet.com, atlanticluggage.com and travelproluggageblog.com (collectively, the “Sites”) and how it is used and protected. This Privacy Policy applies only to the Sites.

By using the Sites or by providing your information to us, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy, the Terms and Conditions of Use (Link to Terms and Conditions of Use), and any written agreement(s) executed and in effect in connection with any of our products or services.

1. What Information is Being Collected and When

The information we receive and how we use it depends on what you do when visiting the Sites. You may provide us personal information using the Sites in a number of ways, for example by entering that information into data fields on the Sites (i.e. registering a product or creating a customer account), placing an order, responding to surveys, participating in contests, or in communications with us using the contact information at the end of this Privacy Policy or in the Terms and Conditions of Use (Link to Terms and Conditions of Use). Personal information includes data that specifically identifies you, such as your name, email address, mailing address, telephone number, birthday, and gender. Public information is that information that you make publicly available when you post content, including product reviews, on the Sites.

If you use the Sites to place an order, we collect information about the transaction. This includes the date of the transaction, payment information, such as your credit or debit card number and other card information, and other account and authentication information, as well as billing and contact details.

If you submit personal information about another person through the Sites (i.e. in connection with placing an order), you represent that the information is correct and accurate, and that you have permission to use the information in accordance with this Privacy Policy.

We may receive personal information from other sources. For example, if you connect your social media account(s) to your customer account, the social media site may share information with us about your use of their services, including information about your profile, contacts, and viewed or liked content. We encourage you to read the applicable privacy policies for your social media accounts. We shall have no responsibility for the data collection and use practices of those social media sites.

Travelpro Products, Inc. and its service providers also collect certain non-personal information, data that does not identify you as an individual person. This information tells us about how people use the Sites so that we can analyze their effectiveness and provide you with a better web experience. We collect and use this information through a variety of technologies, including “cookies” and analysis applications, as discussed below.

(a) Server Information

Like every website, Travelpro Products, Inc.’s servers automatically and temporarily store the following information in the server log files. This information is provided by your browser, unless you have deactivated the function.

IP address of the enquiring computer
File query by the client
The http response code
The Internet page from which you visited us (referrer URL)
The time of the server query
The browser type and version
The operating system used on the enquiring computer

The server log files may be periodically analyzed to measure the traffic through our servers, the number of pages visited, and the level of demand for pages and topics of interest. The server log files are not analyzed with respect to individuals. At no time can this data be attributed to specific individuals.

(b) Site Visit Tracking Technologies

As is standard practice on many websites, the Sites may use “cookies” and other technologies to help Travelpro Products, Inc. understand which parts of the Sites are the most popular and the preferences of Travelpro Products, Inc.’s customers. Travelpro Products, Inc. may also use cookies and other technologies to study traffic patterns on the Sites, to improve their functionality and usability, and to improve the effectiveness of Travelpro Products, Inc.’s communications with its customers. Travelpro Products, Inc. may also use cookies to customize your experience and provide greater convenience to you during your interactions with the Sites.

A cookie is a unique alphanumeric identifier that websites use to help identify the number of unique visitors to a website, whether or not those visitors are repeat visitors, and the source of the visits. Cookies cannot be executed as code or used to deliver a virus and thus pose no threat to you. Servers and sites other than the one placing the cookie on your hard drive cannot read the cookie, and no personal information can be gathered by other servers from the cookie. If you prefer not to enable cookies or to disable them, you may do so through your web browser’s security settings. Please note that certain features of the Sites may not be available once cookies have been disabled.

Like most websites, the Sites gather certain information automatically and store it in log files. This information includes internet protocol (“IP”) addresses, browser type, operating system, internet service provider (“ISP”), referring/exit pages, date/time stamp of access, and clickstream data. When you visit the Sites, the servers automatically log your IP address, the time and duration of your visit, and the time and duration spent on the pages of the Sites which you view. If you arrive at the Sites by clicking a paid advertisement or a link in a communication, then the server will capture information that tracks your visit from that link. If you arrive at the Sites by clicking on a non-paid source, such as a search engine result or link on another website, the server may capture information that tracks your visit from that source, to the extent available.

Some of Travelpro Products, Inc.’s communications to you may contain a “click-through URL” which links to content on the Sites. When you click one of these URLS, it passes information through the Travelpro Products, Inc. web server before you arrive at the destination web page. Travelpro Products, Inc. tracks this click-through data to help determine interest in particular products and measure the effectiveness of our communications. If you prefer not to be tracked, simply avoid clicking text or graphic links in e-mails you receive from Travelpro Products, Inc.

Travelpro Products, Inc. may also use web beacons or pixel tags, which are tiny invisible graphic images, in the Sites. Web beacons and pixel tags may be used by Travelpro Products, Inc. to count users who have visited its webpages and for related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

(c) Different Devices

If you use different devices (i.e. your smart phone, laptop, and/or home computer) to access or to place an order via the Sites, we may be provided with and collect device-specific information, including your hardware model, operating system version, browser type, unique device identifiers, phone number, and mobile network information. We may associate your device identifiers or phone number with your customer account information.

Information collected from your different devices may be associated with information about your order history, the products you view on the Sites, and how you use the Sites. We may also use your device information to identify and prevent fraudulent account activity, including access to your account from an unauthorized device.

(d) Third-Party Analytics

We may use third-party service providers (i.e. search engines) to collect and analyze information about use of the Sites. These service providers may utilize cookies and related technologies to collect personal information.

2. Use of Information

Travelpro Products, Inc. and its service providers may use your personal information to provide our products and services and to contact you in response to inquiries you submit. Travelpro Products, Inc. and its service providers may retain and use your information for as long as needed for the following purposes:

to present the Sites and related content to you;
to provide you with information, products or services that you request from us;
to provide you with notices about your orders and/or customer account;
to allow you to register products for warranty coverage;
in combination with other information for improvement of the Sites, as well as marketing and promotional purposes (including, but not limited to, sending you catalogues and special offers and administering promotions and contests);
to provide more consistent and personalized services across the Sites, including to personalize our advertising, marketing, and promotional efforts;
to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
to notify you about changes to the Sites or any products or services we offer or provide though it;
to allow you to participate in interactive features on the Sites;
in any other way we may describe when you provide the information; and
for any other purpose with your consent.

3. When Your Information is Disclosed

Travelpro Products, Inc. may disclose aggregated information about our customers without restriction. This data cannot be attributed to any specific individual. We may disclose aggregated customer data to our affiliates and to other third parties for lawful purposes.

Travelpro Products, Inc. and its service providers may transfer information between them for business purposes. For example, Travelpro Products, Inc.’s service providers may handle technical support, payment processing, marketing and surveys, promotional fulfilment, or information analysis. We furnish our service providers the information they need to perform these and other services, and we work with our service providers to respect and protect your information. We may also provide your information to Travelpro Products, Inc.’s affiliates. The entities with which we share information may be located in the United States or other countries.

In the event that Travelpro Products, Inc. or some of our assets are sold or transferred or used as security, or to the extent we engage in business negotiations with our business partners, the information collected on the Sites may be transferred or shared with third parties as part of that transaction or negotiation. We may also provide information or provide access to information to any of our affiliated businesses or to our business partners.

With your consent, we may disclose information about you to third parties to market their products or services to you.

Our site may, from time to time, include third party advertising. We do not provide personal information to these third party advertisers; however, they may use technology to send the advertisements that appear on our Sites to your browser. In this process, the third party advertiser automatically receives your IP address. They may also employ cookies and web beacons to measure the effectiveness of their own advertisements and personalize your interaction with them. We do not have access to or control over the cookies, web beacons or other technology they may use, and the information collected by these third party advertisers are not covered by this Privacy Policy. Please contact them directly for further information regarding their information privacy policies. For your reference, the Network Advertising Initiative offers useful information about internet advertising companies, including methods of "opting-out" of their information collection practices.

We may disclose information about you without your consent and without notice to you as required to enforce or apply the Terms and Conditions of Use (Link to Terms and Conditions of Use) or other agreements, including for billing and collection purposes.

4. Warranty Registration

You may use the Sites to register for your product warranty. If you choose not to register or provide personal information, you can still use the Sites; however, you may not be able to purchase certain selected items, participate in contests, post information, be eligible for a discount or receive email alerts.

You may receive promotional or marketing information from Travelpro Products, Inc. when you register personal data. If you do not wish to continue receiving promotional or marketing information, you can opt-out by sending us an e-mail stating your request to WebServices@travelpro.com [Please confirm]. If you wish to view your personal information to verify its accuracy, make changes to the content or delete your information from our files, please make a request to WebServices@travelpro.com.

5. How Your Information is Protected

Travelpro Products, Inc. has implemented reasonable physical, technical, and organizational safeguards to help protect your personal information from unauthorized access, acquisition, or disclosure, alteration, or destruction. Although we strive to keep your personal information secure, no safeguards can be guaranteed to be completely secure, so you should exercise caution when transferring personal and other sensitive information over the Internet. Please advise us immediately at the address listed below of any incident involving the loss of or unauthorized access to or disclosure of personal information that is in our custody or control.

6. Suspicious Emails

We are aware that fraudulent emails may be sent out under our name and may relate to an order you did not place. These emails did not originate with Travelpro Products, Inc., and individuals who receive fraudulent order status emails have not been charged for those orders. For your protection, please do not click on links or attachments to suspicious emails. We ask that you notify us if you become aware of any suspicious emails that are sent under our name.

7. Third Party Sites

The Sites may contain links to other websites. Please note that when you click on one of these links, you will leave the Sites and will be subject to the policies and privacy practices of the other site, which may differ significantly. You should review the policies of other sites you visit. Travelpro Products, Inc. is not responsible for the content, technology, security, or practices of linked sites operated by others, or for your use of linked sites.

8. Children’s Privacy

The Sites are not aimed at or intended for children. We do not knowingly collect information from children under the age of thirteen through the Sites. If we obtain actual knowledge that we have inadvertently collected personal information relating to a child under the age of thirteen, we will delete that information from our records. If you believe we might have any information from or about a child under the age of thirteen, please contact us at WebServices@travelpro.com.

9. User Submissions

Travelpro Products, Inc. asks that you do not send creative ideas, suggestions, proposals, plans, or other materials for our business. Please note that if you send any such materials through the Sites, the submission of those materials is governed by the Terms and Conditions of Use (Link to Terms and Conditions of Use). This Agreement incorporates by reference the Terms and Conditions of Use.

10. Applicable Law

We recognize that the Sites may be accessed from anywhere in the world, and that the laws of the jurisdictions in which some users are located may differ substantially from those of the United States and the State of Florida. You should be aware that data related to the Sites is hosted in the United States. Because we cannot practicably prevent users in different jurisdictions from accessing the Sites, you are responsible for knowing and complying with the laws of your jurisdiction. If such laws conflict with your use of the Sites or any of their content or functionality, the Sites are not intended for you, and we ask you not to use them or submit any information through them.

11. California Privacy Rights

California Civil Code Section 1798.83 permits California residents who are users of the Sites to request from us once a year, free of charge, information about the personal information Travelpro Products, Inc. disclosed to third parties for direct marketing purposes in the preceding calendar year (if any). If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which Travelpro Products, Inc. shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us at the address provided below.

“Do Not Track” is a privacy setting that you may set in your web browsers. If turned on, this setting requests that websites not track information about users. At this time, we do not respond to “Do Not Track” browser settings or signals.

12. Review, Modify, or Delete Your Information

You can review and change your personal information by logging into the Sites and visiting your customer account. You may also send us an e-mail at legal@travelpro.com to correct or delete any personal information that you have provided to us.

13. Updates to this Privacy Policy

Travelpro Products, Inc. may update this Privacy Policy and the Sites to reflect material changes in how we collect, use, share, or store your information, to satisfy legal requirements, or for other business purposes. You should review this Privacy Policy when you visit the Sites to understand our current practices. The date at the top of the page shows when this Privacy Policy was last updated.

We encourage you to refer to this Privacy Policy on an ongoing basis so that you understand our current practices. You consent to any changes we make to this Privacy Policy if you continue to use the Sites after receiving a notice of the change or upon our posting of the new Privacy Policy on the Sites.

14. Interpretation of this Privacy Policy

Any interpretation associated with this Privacy Policy will be made by Travelpro Products, Inc.’s legal counsel. This Privacy Policy includes examples but is not intended to be restricted in its application to such examples, therefore where the word 'including' is used, it means “including without limitation.”

This Privacy Policy does not create or confer upon any individual any rights, or impose upon Travelpro Products, Inc. any rights or obligations outside of, or in addition to, any rights or obligations imposed by applicable country, state, and other privacy laws, as applicable. Should there be, in a specific case, any inconsistency between this Privacy Policy and applicable privacy laws, this Privacy Policy shall be interpreted in that case to give effect to, and comply with, such privacy laws.

15. Contact Us

If you have questions or comments about this Privacy Policy or the Sites, please contact us using the information below.

Travelpro Products, Inc.

700 Banyan Trail

Boca Raton, FL 33431

(800) 741-7471

Email: legal@travelpro.com

Have more questions? Submit a request

Returns / Refunds

Return Policy Information

Returning an Item to Travelpro®

Refunds

Shipping

Shipping and Delivery Policies

What is the cutoff time for same-day shipping?

Do you ship internationally?

Shipping Costs

Shipping in-stock products - backorders - advanced sale products

Track your order

Warranty

Warranty Product Information

How do I register my product for warranty purposes??

Please go to our website at www.Travelpro.com, select SERVICE from the main menu and select REGISTER PRODUCT to enter your warranty registration information.

You may also register your profuct by clicking here

Collection	Warranty Term
Platinum® Magna™ 2	Worry Free Warranty
Crew™ 11	Limited Lifetime Warranty
MaxLite® 4	Limited Lifetime Warranty
Tpro® Bold™ 2	Limited Lifetime Warranty
WalkAbout® Spinners 3	Limited Lifetime Warranty
WalkAbout® Spinners 3 Hardside	Limited Lifetime Warranty
Pathways™	Limited Lifetime Warranty
AutoPilot™ Elite	Limited Lifetime Warranty
SkyMax™	Limited Lifetime Warranty
AeroWind™	Limited Lifetime Warranty
Paseo™ Lite	10 Year Limited Warranty
AirPro® Lite	10 Year Limited Warranty
TopLite™ Elite	10 Year Limited Warranty
Anthem® Select	10 Year Limited Warranty
Sapphire™ Elite	10 Year Limited Warranty
PilotGear™ Lite	10 Year Limited Warranty
Assure™ Lite	10 Year Limited Warranty
FlightCrew™ 5	3 Year Limited Warranty

Platinum® Magna™ 2 Worry Free Warranty

The “Worry Free Warranty” is currently available only on the Platinum® Magna™ 2 Collection. There is no additional charge, nor are there any additional actions required to register for the Worry Free Warranty.

The Worry Free Warranty adds the following language to the standard warranty: As the inventor of The Original Rollaboard,® Travelpro is committed to delivering value to our customers with the highest quality products that will enhance your travel experience. Whether traveling by air, sea, road or rail, the Travelpro® Platinum Magna 2 Collection gives you total confidence and is supported by a comprehensive warranty against any defects in materials or workmanship for the life of the bag. You can trust that Platinum Magna 2 will hold up to the rigors of frequent travel, but occasionally common carriers mishandle your bag and damage occurs.

Travelpro retains the exclusive right to repair or replace (at the manufacturer’s discretion) the product with a comparable model. If airline handling damages your bag or its contents and you choose to hold them responsible, we recommend that you file a claim with the carrier before leaving the airport. This warranty does not cover cosmetic wear, lost or stolen bags, or damage to personal property or contents. Our associates in Customer Service can answer any questions you may have concerning the repair or refurbishing of your Platinum Magna 2 product.

Simply call our Customer Care Department at 1-800-741-7471 for assistance or visit www.travelpro.com to find the Authorized Repair Center nearest to you. Repair or replacement as provided under this warranty is the exclusive remedy to the consumer. In no event shall Travelpro be liable for any incidental or consequential damages

Travelpro Limited Warranty

Congratulations! You have purchased the finest luggage available. This Travelpro® Luggage Collection gives you total confidence and is supported by a comprehensive warranty against defects in materials and workmanship.

In the unlikely event that a problem occurs with your luggage as a result of a defect in materials or workmanship, we will repair your bag (or replace it, if repair is not possible) at our expense. Simply contact Customer Care at 1-800-741-7471 to locate the nearest repair facility. Then send your luggage, freight prepaid, to the repair facility along with a copy of your proof of purchase.

The Travelpro® warranty covers defects in materials and workmanship but does not cover wear or damage caused by abuse, mishandling, accidental damage, inappropriate selection, or carelessness caused by an airline or other common carrier.

In the course of normal handling, your luggage may suffer abrasions, minor cuts, scratches, dents or soil. Certain component parts such as wheels, bumper feet, leather, etc., will show wear. This wear is not covered under the warranty. Travelpro® will provide prompt refurbishment services at a nominal cost. This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state.

Note: Please examine your luggage carefully for damage before leaving the airport and immediately report any damage to the baggage service center of the airline on which you traveled.

DAMAGE CAUSED BY THE AIRLINE IS THE AIRLINE’S RESPONSIBILITY AND MUST BE CLAIMED TO THE AIRLINE AT THE TIME DAMAGE OCCURS.

By not following this procedure, you risk that the damage will not be covered under airline policy or Travelpro’s warranty. If you are dissatisfied after making your baggage claim to the airline, please contact: Aviation Consumer Protection Division, US Department of Transportation C-75, 400 7th Street, SW, Room 4107, Washington, DC 20590

Should you have questions about your luggage, or need repair service, call Customer Care at 1-800-741-7471.

Note: For professional flight crews, duration of limited warranty is 3 years. A4000W

Note: “Freight Prepaid” means that shipping costs are assumed by the person sending the item.

Travelpro® Limited Lifetime Warranty

In the unlikely event that a problem occurs with your luggage as a result of a defect in materials or workmanship, we will repair your bag (or replace it, if repair is not possible) at our expense. The Travelpro® warranty covers defects in materials and workmanship but does not cover wear or damage caused by abuse, mishandling, accidental damage, inappropriate selection, or carelessness caused by an airline or other common carrier. In the course of normal handling, your luggage may suffer abrasions, minor cuts, scratches, dents or soil. Certain component parts such as wheels, bumper feet, leather, etc., will show wear. This wear is not covered under the warranty. Travelpro® will provide prompt refurbishment services at a nominal cost. This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state.

Note: Please examine your luggage carefully for damage before leaving the airport and immediately report any damage to the baggage service center of the airline on which you traveled. DAMAGE CAUSED BY THE AIRLINE IS THE AIRLINE'S RESPONSIBILITY AND MUST BE CLAIMED TO THE AIRLINE AT THE TIME DAMAGE OCCURS. By not following this procedure, you risk that the damage will not be covered under airline policy or Travelpro's warranty. If you are dissatisfied after making your baggage claim to the airline, please contact:

Aviation Consumer Protection Division US Department of Transportation C-75 400 7th Street, SW, Room 4107 Washington, DC 20590

Should you have questions about your luggage, or need repair service, call Customer Care at 1-800-741-7471.

3-YEAR COMMERCIAL USE WARRANTY

This Travelpro Luggage Collection gives you total confidence and is supported by a comprehensive warranty against defects in materials and workmanship.

In the unlikely event that a problem occurs with your luggage as a result of a defect in materials or workmanship, we will repair your bag (or replace it,if repair is not possible) at our expense. Simply contact Customer Care at 1-800-741-7471 to locate the nearest repair facility. Then send your luggage, freight prepaid, to the repair facility along with a copy of your proof of purchase.

The Travelpro warranty covers defects in materials and workmanship but does not cover wear or damage caused by abuse, mishandling, accidental damage, inappropriate selection, or carelessness caused by an airline or other common carrier.

In the course of normal handling, your luggage may suffer abrasions, minor cuts, scratches, dents or soil. Certain component parts such as wheels, bumper feet, leather, etc., will show wear. This wear is not covered under the warranty. Travelpro will provide prompt refurbishment services at a nominal cost. This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state.

Should you have questions about your luggage, need repair service, or wish to locate the repair center closest to you, please call Customer Care at 1-800-741-7471 or log onto www.travelpro.com

CALIFORNIA PROPOSITION 65 WARNING

This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

Have more questions? Submit a request

Airline Carrier	Website	Inches	Centimeters
AIR CANADA	www.aircanada.com	21.5 X 15.5 X 9	55 X 40 X 23
AIR FRANCE	www.airfrance.com	21.7 X 13.8 X 9.9	55 X 35 X 25
ALASKA AIR	www.alaskaair.com	24 X 17 X 10	61 X 43 X 25
ALITALIA	www.alitalia.com	21.5 X /13.75 X 10	55 X 35 X 25
AMERICAN AIRLINES	www.aa.com	22 X 14 X 9	56 X 36 X 23
DELTA	www.delta.com	22 X 14 X 9	56 X 36 X 23
EL AL	www.elal.com	22 X 18 X 10	56 X 45 X 25
FRONTIER	www.flyfrontier.com	24 X 16 X 10	60 X 40 X 25
HAWAIIAN	www.hawaiianairlines.com	24 X 16 X 10	56 X 36 X 23
JAPAN AIRLINES	www.jal.com	22 X 16 X 10	55 X 40 X 25
JETBLUE	www.jetblue.com	22 X 14 X 9	55.9 X 35.6 X 22.9
KOREAN AIR	www.koreanair.com	21.5 X 16 X 7.75	55 X 40 X 23
LUFTHANSA	www.lufthansa.com	21.5 X 16 X 9	55 X 40 X 23
QANTAS AIRWAYS	www.qantas.com	41 (LINEAR)	105 (LINEAR)
SINGAPORE AIRLINES	www.singaporeair.com	45 (LINEAR	115 (LINEAR)
SOUTHWEST AIRLINES	www.southwest.com	24 X 16 X 10	60 X 40 X 25
SPIRIT	www.spirit.com	22 X 16 X 10	55 X 40 X 25
UNITED	www.united.com	22 X 14 X 9	56 X 36 X 23
VIRGIN	www.virgin.com	50 (LINEAR)	127 (LINEAR)

Help Center

FAQ

Service & Repairs

How do I arrange for repairs?

How do I order parts for my bag?

Am I responsible for parts and repairs of my Travelpro bag?

If there is not a repair center in my area, who is responsible for shipping?

Orders

When and how can I track my order?

How soon will my order arrive?

How long does it take to process an order?

Can I ship an order multiple addresses?

When will I recieve my order

How can I change or cancel my order after it has been submitted on the website?

Can I use multiple payments methods for a single order?

Will sales tax be charged to my order?

What's the difference between order status and tracking information?

Promotional Policy and Price Adjustments

Product Care / Product Information

Proposition 65 Warning

How do I identify the model name of my bag

What are the major airline carry-on dimensions?

Carry-on Airline Sizes

How does the USB port work and where can I purchase the battery?

How do I care for my bag?

Proposition 65 Frequently Asked Questions

Contact Us

Travelpro Review Sweepstakes Official Rules

Travelpro Review Sweepstakes

Official Rules

How do I contact Travelpro® Customer Care?

Travelpro.com Terms and Conditions

Posting Date: May 25, 2018

Effective Date: May 25, 2018

Travelpro® Terms of Service

Travelpro.com Terms and Conditions

1.Right to Change Site

2.Site Content

3.Eligibility and Authority

4.Product Description

5. User Accounts

6.Errors, Inaccuracies, and Omissions

7.User Content

8.Personal Information Submitted Through the Site

9.Online Conduct

10.Prohibited Material

11.Monitoring

12.Consent to Electronic Communications and Opting Out

13.Copyright Complaints

14.Third Party Sites

15.Indemnification

16.Disclaimer

17.Limitation of Liability

18.Severability

19.Applicable Law

20.Class Action Waiver

21.Contact Us

Travelpro.com Privacy Policy

Posting Date: May 25, 2018

Effective Date: May 25, 2018

Link to Prior Privacy Policy

TRAVELPRO.COM PRIVACY POLICY

1. What Information is Collected by Travelpro or its Service Providers and When

(a) Server Information

(b) Site Visit Tracking Technologies

(c) Different Devices

(d) Third-Party Analytics

2. Use of Information

3. When Travelpro Discloses Your Information

4. How Your Infromation is Protected

5. Third-Party Sites

6. Children's Privacy

7. Applicable Law

8. Your rights in relation to personal data under the GDPR

9. Caalifornia Privacy Rights

10. Review, Modify, or Delete Your Information

11. Updates to this Privacy Policy

12. Interpretation of this Privacy Policy

13. Contact Us

Travelpro® Terms of Service (Prior Version)