I recently wrote a review
"I recently wrote a review about the return of a product that I bought mistakenly and had problems with the return being processed with customer service. While the difficulty of the return was problematic, the products were returned, and the refunds were issued. Huge props to the people at Travel Pro for taking the time to make sure my issues were addressed and taken care of properly. I can not thank them enough at this time. I was unable to find my original review, as I would have liked to update that one. If you mess up like me, Customer service does have your back, even though it may take a while."